Mystery Shopping
With Mystery Shopping (MYSHOP) service, our team will retrieve valuable information by visiting your business location and conducting real-life scenarios as customers or buyers.
MYSHOP is a research service with multi purposes such as :
- Gain real insight to and measure staff performance within a certain work environment.
- Get information from a customer’s standpoint with a professional flair.
- Promote improvement in terms of business, service, or product.
- Increase service awareness and customer retention.
- Identifies training needs and sales opportunities.
- Ensures product/service delivery quality
